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Help Desk

Packing
Packing Guidelines

Protect Contents Inside Boxes

Protecting the contents of your order is very important and must be considered when packing. During moving, shocks received on the outside of the box can pass through to the contents, causing damage.

You should consider the following suggestions when packing your boxes for shipping and storage:

  • Use the original boxes to pack computers and other electronics. They are the correct size and the original packing materials, if kept, will help ensure the safety of the contents.
  • Use plastic wrap, towels, blankets, newspaper, or clothes to pack fragile items such as picture frames, mugs, alarm clocks, etc.
  • Make certain that items in the boxes are secure enough so that they cannot move around inside. Use clothing, towels, blankets, or crumpled newspaper to fill open spaces.

Label Your Items Clearly

Storage Squad uses two types of labels. Our boxes come with labels already printed on the side. We also provide a label that is self-adhesive and must be affixed to all your storage items, including your furniture.  We provide storage labels free of charge with box delivery or they can be printed online here.

The following information must be recorded on the storage labels:

  • Your full name
  • Customer # (not to be confused with Order #)
  • Item # (i.e Item 1 of 4, 2 of 4, 3 of 4, and 4 of 4)

Label all of your items with our Signature Storage Squad Stickers.

The boxes we give you come with labels already printed on their side.  Please fill out these labels with MARKER so that it can be clearly read.  We’ll also give you stickers to put on all of the individual, non Mega Box items you wish to store with us.  Fill out the information requested and you’re good to go.  If you run out of stickers simply print off more here.   Keep in mind the stickers may not come off easily next year when we re-deliver so be sure to place it on a place that won’t damage your items.

Be Careful What You Pack

There are some things you should not ship or store with Storage Squad because we do not insure them against loss or damage:

  • Jewelry, coins, cash, and collectibles.
  • Items of intangible or intrinsic value.
  • Extremely fragile items (e.g. mirrors).
  • Temperature sensitive items or perishable items
  • Improperly packed items, including furniture that is not adequately wrapped.

Distribute Weight Evenly

To avoid over-stressing the boxes (and our hardworking Squad Members), we suggest that you separate your heavy items into multiple boxes. This will prevent breaking boxes and breaking backs.

Consider the following:

  • Don’t put all of your books in the same box.
  • Mix books with lighter items such as sweaters and bedding. This is also a good way to keep your books in good condition.
  • It is also a good idea to place the heavier objects as close to the center of the box as possible to reduce the risk of breaking the box.
  • Boxes weighing in excess of 70 pounds may incur additional fees. Thoughtful packing will reduce the risk of damage and save you money!

Secure and Seal Your Items

Boxes:
In constructing and sealing your boxes, please apply tape liberally. You will need at least three strips of tape for both the top and the bottom of the box. Do not use masking tape or string.  A roll of heavy duty packing tape is included with each box order and we expect it to be used heavily! 

Carpets and Rugs:
Make sure your carpets and rugs are rolled tightly, secured with tape along three points, and covered in plastic if you want to keep them free from dust.

File Cabinets & Desks:
Be sure to tape all drawers closed, and cover the finished surfaces with plastic or cardboard to prevent minor scratches during handling. Store any loose hardware in one of your boxes. This can be protected by Storage Squad for an additional $10/item.

Shelves:
Separate the shelves from the frame, and tape them together tightly. Store any loose hardware in one of your boxes.

Futons:
Cover the mattress, if possible, with plastic. Place labels on both the mattress and frame.  

Mattresses
Please write your name in marker on the tags of mattresses and box springs in addition to a Storage Squad label as tags tend to fall off this material! Mattress bags are provided at pickup for an additional $10 fee per mattress/box spring.

Refrigerators:
Unplug your fridge TWO DAYS before move out. Make sure your fridge is completely defrosted and dry at the time of pickup. Secure loose items inside of the fridge. Tape the door shut. Bundle and tape the power cord to the back of the fridge, behind the cooling coils so it is not “dangling” on the ground. PLEASE NOTE: Storage Squad reserves the right to refuse pickup of refrigerators that have not been unplugged for a minimum of two days prior to pickup.  These refrigerators can potentially cause mold and mildew damage to boxed items belonging to other customers.  Make sure the fridge is unplugged two days prior to the scheduled pickup to ensure our team will be able to store the item. Unthawed fridges are subject to a $25 fee.

Trunks and Luggage:
Make sure that these items are locked or securely taped to prevent the contents from spilling during handling. Make sure to grab luggage tags from our crew during your supply delivery appointment!