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Full Service Mini Storage:
Watch our ‘How It Works’ video:
Storage Squad’s Core Principles:
Our company culture is built around maintaining a positive attitude at all times. Moving and storage is notoriously a sweaty, stressful, and difficult task – we make it as fun as humanly possible and it all starts with our mindset.
Begin each interaction with yes in mind
Customer service is our top priority! Our goal is to get to the core of each customer’s needs. This does not mean making false promises – it is simply a new way of framing situations and responding to requests. If we cannot accommodate a request – we direct our customer to a solution instead of sending them off in the dark.
No unfair fees
You won’t find a ridiculous fee attached to your bill at the end of the day. We believe in fairness and efficiency and we work with our customers to achieve it.
Approach-ability and professionalism
Our employees are clean cut, well dressed, and professional.
Here at Storage Squad, each problem is viewed as an opportunity to find a great solution and make a great impression. Many customers come to us with unique needs or requests – our goal is to be phenomenal problem solvers who save our customers from headaches and inconveniences.
We realize it is not fun to deal with a grumpy person. It’s a fact that people feel happier, more comfortable and in overall better moods while dealing with people who smile. One hundred smiles a day keeps the doctor away!
We approach each situation with excitement and eagerness to help. We realize that each interaction with our customers is an opportunity to brighten their day with a memorable moving experience.
Storage Squad only hires professional individuals who are also genuinely friendly people. We want our customers to feel comfortable, happy and valued.
Each Storage Squad Signature box will have a label already on it and you can request additional labels when your boxes are delivered. If you don’t have enough, simply print out these labels and tape them on to your items on the front in the top right corner. Please do not tape them on the bottom or top of the items.